Sunday, March 18, 2012

Lettuce Help You: Why Vegetable Names Can Be Confusing

I painted this last year right before Baby G arrived...I hope you like it!

Hi Everyone! How ARE you!? I'm still busy as ever, but am doing well. Binderclips and I had some things happen to us lately that I feel like you all would appreciate, so I'm going to share...

I know this might come as a shock to you guys, but our real names are not actually Binderclips and Hulabuns (I know, crazy, right!?)....don't worry I won't tell you what they really are. All I will say is our last name (when pronounced correctly) sounds exactly like a vegetable. Twice within the last week (one time to Binderclips and another time to me) someone has said this vegetable name to us and confused us. This is how it went down:

Binderclips' Situation:

He's out and decides to pick us something up to eat, as he waits for them to make the sandwich wraps the person says "Lettuce*?" to him. Thinking they just said his last name to him (to get his attention perhaps), he says "yes" in response. They proceed to put lettuce on the wrap. It is at this point he realizes they were asking him if he wanted lettuce on the wraps.

Hulabuns' Situation:

We're out grocery shopping and have lettuce in our cart. We go to check out and the person checking us out says "Mrs. Lettuce" to me. I look at the guy and say "Yes" to acknowledge him talking to me, then realize that he's holding up the lettuce from our items that he's scanning to confirm that's what it is.  I stand there looking at him very confused...It's at that point that I feel the need to explain why I look so confused and say "I thought you said Mrs. Lettuce, since that's exactly how you pronounce my last name" to the guy. He just looks at me all confused-like. As I walk away I'm sure he's making the "that lady is crazy" hand gesture (you know, the one where you point your index finger and the side of our head and move it in a circular motion? You're doing it now aren't you? I am).

Any who, I hope you all had a great St. Patrick's Day (especially you Vince, since you are actually Irish and in Ireland)! Later Gators!

*Lettuce is not our last name, nor does our name sound like it. However, for the purposes of this post you can refer to us as Mr. and Mrs. Lettuce.

Tuesday, March 13, 2012

Workin' IT

Hola amigos! How is everyone out there? I'm doing well, surviving I guess. Work has been ridiculously busy and Baby G has been keeping us busy as well. Before I give you an update on Baby G (which I'm sure you are all just waiting in anticipation for), I'd like to share a couple of my work conversations with you all:

1) I work in IT and for a while there everyone on my team had to work the help desk phones. In doing so, if we received a hang up call we would have to create an incident and define it as a "Hang Up" call in the incident system. Usually, we create incidents with the users who call in being the owners of them, however when we get hang up calls we sometimes have to put them in our own names.

Well, on this particular occasion this happened, so I created a Hang Up call incident and put myself as the user. Users who call in incidents to our Help Desk get automatic emails that include surveys after the incidents are closed that allow them to rate the service they received from us. When I closed the Hang Up call incident I immediately got one of these auto-emails....and it wasn't until I received it that I realized what would motivate users to fill out the surveys. The text within the email stated:

"During the 90 seconds it takes you to complete our Customer Satisfaction Survey, your name will be placed in a drawing to WIN ONE OF TWO IPODS GIVEN AWAY THE FIRST WEEK OF EACH MONTH!..."

Almost immediately I sent an instant message to my manager and this is how the conversation went:

Me: Hey, I just got an auto email to complete a survey after an incident that I opened for myself as the user was closed and now I see why users may be motivated to fill them out...

My Manager: Why?

Me: Well, they have a chance to win an IPOD!

My Manager: Really?!

Me: Yep. My question, can I rate myself and possibly win the IPOD?

My Manager: I guess you could do that

Me: It would definitely increase my client satisfaction scores

My Manager: It would but only if you were happy with the service you received

I didn't end up filling out the survey but had I filled it out I would have rated myself exceptionally well. :)

2) I receive an instant message from one of my co-workers it says:

Her: Hood morning Hooovlavuns*

Me: Hi there

Her: OMG, I'm soo embarrassed, I should have looked at what I typed before I sent it

Me: That's ok, I just imagined you saying it like you were a vampire

Her: ROFL!!

*Instead of saying Hoovlavuns it had my name misspelled horribly

Baby G Update:

Baby G is growing soo quickly! She's 22 weeks old as of this past Sunday. I just can't believe the time is going by soo fast.  She's already grabbing at everything in our hands and we started feeding her rice cereal just about 3 weeks ago. Here's a recent picture of her:

Anyways, I hope all is well with everyone out there in blog world! Later gators!